1. Every missed call is a lost direct booking
In hospitality, timing is everything. Yet, during peak hours, up to 30% of inbound calls go unanswered. When you don't pick up, guests don't wait, they head straight to Booking.com. Every missed ring is a missed chance to build a direct relationship.
2. Protect your margins, one call at a timeOnline travel agencies are helpful, but their 15% to 25% commissions eat into your hard-earned profits. Capturing just a few more direct bookings by simply being available can transform your end-of-year balance sheet. In hospitality, telephony is not support, it is revenue generation.
3. The guest experience starts before arrivalA guest’s first impression often happens over the phone. Elora’s AI-powered system ensures no guest is ever left waiting. Our AI receptionists handle questions instantly, while high-value booking requests are routed to your front desk with all the context they need.
4. Automation that strengthens serviceAutomation must enhance hospitality. Elora is built around your rooms, policies and structure. By filtering out repetitive questions, your staff is freed from the "phone trap." They can finally get back to what they do best: looking after the guests standing right in front of them.
5. Results you can actually seeHotels using Elora typically see a 40% increase in answered calls. More calls answered means more direct bookings and less reliance on expensive third-party platforms. It’s the easiest way to strengthen your brand at the same time.
6. Seamless Excellence for Every Property
For hotel groups, fragmented phone systems create inconsistent guest experiences.Elora centralizes communication across properties within a unified AI-powered VoIP infrastructure while remaining secure and traceable.See how Elora is checking in to the future of hospitality.
